Supporting our participants
we provide continuous support
From helping match you with the perfect program, to immersing you in the local culture overseas, we'll be there to support you throughout your journey.
Choosing your program
When do you want to travel, where do you want to go, which sort of program do your skills align with? These are all important questions that our team here in Australia will be able to assist you with.
All you need to do is send through an enquiry or live chat and we can help you figure out which program will be best for you and answer all the questions you might have.
Once you sign up
When you register for your program and pay your deposit our support team will send you through a Welcome Pack that contains a wealth of information about your program and how you can start preparing.
In the lead up to your program we will provide you with a number of resources to get you ready, including a packing list, country information pack and a full program briefing pack.
About 6 weeks before your program is due to commence, we will host a pre-departure meeting. Here you will connect with our overseas team, receive information about the project you will be working on overseas as well as the final things you should be doing to prepare.
24/7 support overseas
Our in-country team will support you the entire time that you are in the community. They will meet you at the airport the day your program starts, run your orientation, come with you to project sites and are there to support you if you need any assistance or just a chat.
Our overseas teams live and work year-round in the community where you'll be based. They have expert knowledge that will help you immerse in the local culture and ensure your safety.
When you get back
Your journey with us doesn't have to end when your program finishes. You will have the opportunity to join our alumni community, sign up to our leadership program, stay engaged with the work of our overseas teams and more.
